Need Help? Let’s talk with us
If you have any questions, feel free to contact us. We are always active 24/7. Our team will cooperate as soon as possible.
Office address
Flat No: B4, House No: 71 Road No: 27, Dhaka 1212
Frequently Asked
Is my personal information secure?
We take the security and privacy of your personal information seriously. We implement industry-standard security measures to protect your data and use it only in accordance with our Privacy Policy. For more information on how we handle your personal information, please refer to our Privacy Policy.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions on selected products. Stay updated by subscribing to our newsletter or following our social media channels to be notified of the latest deals and promotions. Q: Is my personal information
Are the products on Bestu covered by warranties?
Yes, many products on Bestu come with manufacturer warranties. The specific warranty details can be found on the product page or in the product documentation. If you have any questions about warranties, feel free to reach out to our customer support team.
How do I contact customer support?
You can contact our customer support team by [insert contact information]. Our dedicated team is available to assist you with any questions, concerns, or inquiries you may have. We strive to provide prompt and helpful assistance to ensure your satisfaction.
What is your return policy?
We have a flexible return policy. If you are not satisfied with your purchase, you may be eligible for a return within the specified return period. Please refer to our Return Policy for detailed information on the return process, eligibility criteria, and other important details.
Can I track the status of my order?
Yes, once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the respective courier's website.
What are your shipping options and delivery times?
We offer a range of shipping options, including standard and expedited shipping. The delivery time will depend on your location, the selected shipping method, and other factors beyond our control. During the checkout process, you will be provided with estimated delivery times for each shipping option.
How long does it take to process and ship an order?
We typically process and ship orders within 1-2 business days. However, processing times may vary during peak seasons or promotional periods. Once your order is shipped, you will receive a shipping confirmation email with tracking information.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and online payment services such as SSLCommerez. The available payment options will be displayed during the checkout process.
How can I place an order on Bestu?
To place an order, simply browse through our product listings, select the items you wish to purchase, and add them to your cart. Proceed to the checkout page, enter your shipping and payment information, and confirm your order. you can buy directly single product also.